Process

How We Work?

We’ve made it easy to create quality custom metal craft products. You just need to tell us your ideas. Leave the rest of work to us.

  1. Design1. DesignDesign according to your custom requirements.
  2. Sample2. SampleMake samples according to design drawings.
  3. Confirm3. ConfirmConfirm the process of the sample.
  4. Produce4. ProduceMass production according to sample.
  5. Shipping5. ShippingSupport Express · Sea freight · Air freight.
  6. Service6. ServiceAfter-sales service until satisfied

Options

What can be customized?

Unleash your imagination and let us create a unique metal masterpiece that reflects your style and personality.

Custom logoLogo

Custom shapeShape

Custom colorColor

Material optionsMaterial

Production technologyTechnology

Custom packagingPackaging

Video

From Idea to Craft: Our Customization Process

We work with you to bring your ideas to life.

Hard Enamel Pin Production Overview

Creating hard enamel pins involves a detailed and professional process. It starts with custom mold making based on your design, followed by metal stamping to shape the pin. The surface is then electroplated in finishes like gold, silver, or black nickel.

Next, colored enamel is carefully filled into recessed areas and baked at high temperatures until smooth and level with the metal surface. After polishing and strict quality inspection, back attachments like butterfly or rubber clutches are added.

The final product is a vibrant, durable, and high-quality pin—ideal for events, branding, promotions, or personal collections.

Full Options

Full Customization Options for Your Metal Crafts

We specialize in custom metal crafts such as medals, pins, coins, keychains, bookmarks, trophies, and more — perfect for sports events, corporate activities, school commemorations, and other occasions. All products can be personalized with your logo, text, or design. We offer a variety of processes and finishes to match your quality and budget needs. Whether for awards, souvenirs, or brand promotion, we provide professional and efficient custom services. Contact us for a tailored solution.

Custom medal options: hanging head, ribbon, electroplate color, material, shape, logo format, technology and packing

Techniques

Surface Finishing Techniques

We offer a wide range of surface treatments to suit various design styles and functional needs:

  1. Soft Enamel – Features bright, vivid colors. Ideal for badges, medals, and everyday custom items.
  2. Hard Enamel – Provides a smooth, highly durable finish. Perfect for high-end medals and collectible items.
  3. Sticker + Epoxy – A cost-effective option, great for personalized or budget-friendly custom products.
  4. UV Printing – Offers sharp, detailed patterns. Suitable for designs requiring high precision.
  5. Soft Enamel + Epoxy – Combines color vibrancy with surface protection, offering a balanced and durable look.
  6. Silk Screen Printing – Best for mass production of simple designs and text-based logos.
  7. 3D Relief – Adds visual depth and texture. Commonly used for commemorative medals and special designs.
  8. Glitter Effect – Adds sparkle and shine, perfect for festive, decorative, or fashion-related products.
  9. Laser Engraving – Delivers fine, high-precision engraving. Ideal for both metal and wood materials.
  10. Etching & Cut-Out – Uses chemical etching to create hollow patterns for a unique, artistic appearance.

Payment

Payment Methods

To meet the diverse needs of our global customers, we offer multiple secure and flexible payment options:

Credit Cards

We accept Visa, MasterCard, and UnionPay. This method is fast, reliable, and widely used worldwide, offering a seamless checkout experience.

PayPal

A trusted platform for international transactions, providing added convenience and buyer protection for peace of mind.

Telegraphic Transfer (T/T)

Recommended for large or bulk orders, this traditional bank-to-bank transfer method is dependable and commonly used in international trade.

If you have specific billing needs or prefer other methods, feel free to contact our team for tailored support. See our payment terms.

Shipping

Shipping & Delivery

Hesank offers worldwide delivery via trusted carriers like FedEx, DHL, and UPS to ensure safe and timely shipping.

We support a variety of shipping methods, including express delivery, air freight, sea freight, and ground transport. You can choose the most suitable option based on your budget and time requirements:

  • Express (DHL / UPS / FedEx)5–7 days
  • Air Freight8–12 days
  • Sea Freight25–40 days

Transit times are typical for Europe and North America. The standard production lead time is 12–15 days. For urgent orders, please contact our sales team.

  • All orders are securely packaged. A tracking number will be provided once shipped, and we regularly update the shipping status.
  • Shipping costs are calculated based on weight, volume, destination, and shipping method. All fees will be clearly quoted before order confirmation, with no hidden charges.
  • For DDP shipments, all duties and taxes are covered by us. For DAP shipments, duties are paid by the buyer, with customs clearance assistance provided by the shipping company.
  • No matter where you are in the world, we can arrange the most suitable shipping solution to ensure your products are delivered safely and efficiently.

Shipping & trade terms details →

Packaging

Packaging Options

We offer a variety of customizable packaging solutions to suit different product types, presentation needs, and budgets:

Standard

OPP BagPVC BagBubble Bag

Gift & Display

Velvet PouchVelvet BoxPaper BoxLeather BoxImitation Leather BoxPlastic BoxWooden BoxAcrylic BoxTin Box with WindowBacking Card with Blister Cover

Features

  • Customizable with logo, color, inserts
  • Ideal for events, retail, gifts, or premium display
  • Protects products and enhances presentation

Plastic box packaging
Velvet box packaging
Leatherette box packaging
Coin capsule packaging
Presentation box packaging
Wooden box packaging

FAQ

Frequently Asked Questions

The automated pricing tool is designed for quick estimates of standard specifications only.
For large quantities or complex structures (such as hollow designs, rotating parts, or multi-piece assemblies), a manual quote helps optimize materials, craftsmanship, and production plans:

  • More accurate pricing
  • Often better pricing for bulk orders
  • Standard MOQ: 50 pcs
  • Smaller quantities have higher unit costs due to mold development and machine setup
  • Tiered pricing applies: higher quantities result in lower unit prices and better overall value

Yes.
Simply provide your logo, sketch, or idea, and our team will offer free evaluation and design optimization to ensure suitability for mass production.

  • One-time mold fee
  • Waived for single orders of 10,000 pcs or more
  • Free mold storage for 5 years
  • Reorders within this period do not require an additional mold fee

DDP is our most convenient all-in-one service option:

  • Price includes product + international shipping + import duties
  • No customs clearance required from the buyer
  • No hidden fees
  • Delivered directly to your specified address

Production

  • Standard: 12-15 days
  • Rush service available (additional fees apply)

Shipping (Europe & North America)

  • Express: 5–7 days(DHL / UPS / FedEx; discounted partner rates for larger shipments)
  • Air Freight: 8–12 days
  • Sea Freight: 25–40 days

We guarantee 100% confidentiality.
Without your explicit permission, your designs or artwork will never be shared or used for any other commercial purposes.

  • Pre-production samples available for approval
  • Strict quality inspection on all orders
  • Video inspection and third-party inspection supported
  • Free rework, replacement, or reasonable refund for quality issues

Hesank Crafts Co., Ltd.

We’re ready to hear from you! Send us messages now. Reply within 12 hours.

Phone / WhatsApp
Factory
No. 136, Haihua Road, Binhai New Area, Pingyang, Wenzhou, Zhejiang, China

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