Rendiamo l'artigianato artistico accessibile a tutti.
frequently-asked questions
How can I start my custom order?
First pls send your custom design to us,then we can give you our price based on custom size and techniques.If you think our price is good, then we can deal.
What is your custom order sample time and mass production time?
Sample time: 5-7 days, mass order time: 12-15 days
Should I pay mold cost again once I re-order same design?
No you don't need to pay re-order design mold again, we can keep your mold around 5 years.
What's your MOQ?
Accept small orders, 10pcs is ok.
What payment method do you accept?
PayPal, Western Union,T/T,VISA....
What are you supply?
The product range includes the following:
All kind of metal badge, medal, souvenir coin, keychain, cuff link, hat clip and so on.
All kind of pet tag with unique ID or QR code!
All kind of promotion gifts with unique ID or QR code!
Are you factory or Trade Company?
We are factory.
If can do with our logo or same as our sample?
Yes,of course.Our main work is producing customized items.
When can I get the price?
It will take about 30mins to check all details and make quotation list for you.
What is the time for sampling or delivery?
Normally,7-8days for sample then 12-15days for production.
How can you send order to my address?
Usually we use air express services to delivery order to you, such as DHL,UPS,Fedex,TNT.We also can delivery by ocean,train or truck if your country have service like them.
Could you show us the design with our logo before we make payment?
That is no problem,we can do rough design to show how it look.
What is the payment terms?
30% deposit and balance before shipping,we will take photo show details when goods ready.